Refund Policy

Refund Policy

At Bhuiyan Mart, we strive to ensure a smooth and transparent shopping experience. If you are eligible for a refund according to our Return Policy, please read the terms below:

Eligibility for Refund:

You received a damaged, physically broken, or wrong item.
The ordered product is out of stock after payment.
Cancellation request is made before the order is dispatched.

Refund Options & Process:

1 bKash / Nagad / Bank Transfer: For prepaid orders, refunds will be sent to your original payment method within 3 to 7 business days.
2 Wallet Credit / Voucher: You can also choose to receive an instant store voucher/credit for your next purchase.
3 Cash on Delivery (COD): If you paid cash on delivery and return the product at the time of delivery, any applicable partial refund will be sent via bKash/Nagad after product inspection.

Non-Refundable Items & Charges:

Original delivery/shipping charges are non-refundable unless the return is due to our fault.
Requests made after 3 days of delivery will not be eligible for a refund.

How to Claim a Refund:

Please contact our support team with your Order ID and valid proof (photo or video):
WhatsApp / Call: +8801893968935
Email: bhuiyanmart55@gmail.com